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Website Regulations

§ 1 General provisions

  1. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its internet domain, the Store Website, as well as to templates, forms, logos posted on the Store Website (except for logos and photos presented on the Store Website for the purpose of presenting goods, to which copyrights belong to third parties) belong to the Seller, and they may only be used in the manner specified in and in accordance with the Regulations and the Seller's consent expressed in writing.

  2. The Online Store is made available by the Seller via the Internet and the Store Website, as a resource of the ICT and IT system.

  3. The Seller reserves the right to place advertising content on the Store Website regarding the Goods offered, as well as goods and services of third parties,
    in the forms used on the Internet.

  4. It is prohibited for Customers or third parties to use the Online Store or the Store Website to send unsolicited commercial information.

§ 2 Using the Online Store

  1. Using the Online Store means any action by the Customer that leads to him/her becoming familiar with the content contained on the Store's Website.

  2. The Online Store may be used only in accordance with the principles and to the extent specified
    indicated in the Regulations.

  3. When using the Online Store, the Customer is not entitled to any interference
    in the content, structure, form, graphics, mechanism of operation of the Online Store and the Online Store Website.

  4. The Customer is prohibited from providing illegal content and from using the Online Store, the Store Website or free services provided by the Seller in a manner that is contrary to the law, good practice, infringes the personal rights of third parties or the legitimate interests of the Seller.

  5. The Customer is authorized to use the Online Store's resources solely for their own use. It is prohibited to use the Online Store's resources and functions for commercial purposes or for any activity that would violate the Seller's interests.

  6. The Seller declares that the public nature of the Internet and the use of electronic services may involve the risk of unauthorized access and modification of Customer data. Therefore, Customers should use appropriate technical measures to minimize the above-mentioned risks. In particular, they should use antivirus and identity protection software. The Seller will never ask the Customer to provide them with access to their personal data.
    in any form of Password.

§ 3 Orders

  1. The information contained on the Store Website does not constitute an offer from the Seller,
    within the meaning of the Civil Code, but only an invitation to Customers to submit offers for the conclusion of a Contract for the sale of Goods.

  2. The Customer may place orders in the Online Store 7 (seven) days a week and 24 (twenty-four) hours a day via the Store Website.

  3. The Customer completes the order by selecting the Product they are interested in by clicking the "ADD TO CART" button under the Product on the Store's website. After completing the entire order and selecting the delivery and payment method in the "CART," the Customer places the order by sending the order form to the Seller. The form is submitted by activating the appropriate field.
    in the order form. Each time, before the order is shipped to the Seller, the total price of the selected Goods and the total cost of the selected Delivery method are provided.

  4. Placing an order constitutes the submission by the Customer to the Seller of an offer to conclude a sales contract for the Goods that are the subject of the order.

  5. After placing the order, the Seller sends a confirmation of the order to the e-mail address provided by the Customer.

  6. The Seller then sends an order confirmation to the email address provided by the Customer. Order confirmation constitutes the Seller's declaration of acceptance of the offer referred to in §5, paragraph 4.

  7. In the event that after confirming the acceptance of the Customer's order, its execution proves impossible
    for reasons other than the lack of Goods in the Online Store, including when the purchase of Goods from the Seller's suppliers will not be possible within the time allowed for the execution of the order, the Seller will inform the Customer by e-mail or telephone
    about the circumstances that occurred.

  8. If the execution of the order proves impossible for the reasons referred to in §5 section 7, the Seller may propose to the Customer:

a) cancellation of the entire order (the Customer's choice of this option releases the Seller from liability
from the obligation to fulfill the order);

b) cancelling the order in the part in which its execution is not possible within a reasonable time (the selection of this option by the Customer releases the Seller from the execution of the order to the extent that it is not possible);

c) dividing the order and specifying the order completion date for the part that is not initially possible (selecting this option by the Customer means that the Delivery will be made in separate shipments, and the Customer will not incur additional Delivery costs related to the division of the order).

§ 4 Payments

  1. The information contained on the Store Website does not constitute an offer by the Seller within the meaning of the Civil Code, but only an invitation to Customers to submit offers to conclude a Contract for the sale of Goods.

  2. The Customer may place orders in the Online Store 7 (seven) days a week and 24 (twenty-four) hours a day via the Store Website.

  3. The Customer completes the order by selecting the Product they are interested in by clicking the "ADD TO CART" button under the Product on the Store's website. After completing the entire order and selecting the delivery and payment method in the "CART," the Customer places the order by sending the order form to the Seller. The form is submitted by activating the appropriate field.
    in the order form. Each time, before the order is shipped to the Seller, the total price of the selected Goods and the total cost of the selected Delivery method are provided.

  4. Placing an order constitutes the submission by the Customer to the Seller of an offer to conclude a sales contract for the Goods that are the subject of the order.

  5. After placing the order, the Seller sends a confirmation of the order to the e-mail address provided by the Customer.

  6. The Seller then sends an order confirmation to the email address provided by the Customer. Order confirmation constitutes the Seller's declaration of acceptance of the offer referred to in §5, paragraph 4.

  7. In the event that after confirming the acceptance of the Customer's order, its execution proves impossible
    for reasons other than the lack of Goods in the Online Store, including when the purchase of Goods from the Seller's suppliers will not be possible within the time allowed for the execution of the order, the Seller will inform the Customer by e-mail or telephone
    about the circumstances that occurred.

  8. If the execution of the order proves impossible for the reasons referred to in §5 section 7, the Seller may propose to the Customer:

a) cancellation of the entire order (the Customer's selection of this option releases the Seller from the obligation to fulfill the order);

b) cancelling the order in the part in which its execution is not possible within a reasonable time (the selection of this option by the Customer releases the Seller from the execution of the order to the extent that it is not possible);

c) dividing the order and specifying the order completion date for the part that is not initially possible (selecting this option by the Customer means that the Delivery will be made in separate shipments, and the Customer will not incur additional Delivery costs related to the division of the order).

§ 5 Delivery

  1. The Seller may post information on the Store Website about the approximate number of Business Days needed to complete the order.

  2. The ordered Goods are delivered to the Customer via the Supplier to the address indicated in the order form.

  3. On the day the Goods are sent to the Customer, information confirming the shipment by the Seller is sent to the Customer's e-mail address.

  4. The Customer should examine the delivered shipment within the time and manner accepted for shipments of a given type, in the presence of an employee of the Supplier.

  5. The Customer has the right to demand that an employee of the Supplier draw up an appropriate protocol in the event of a loss or damage to the shipment.

  6. In the event of the ordered Goods being returned to the Online Store by the Supplier, the Seller will contact the Customer by e-mail or telephone, re-agreeing with the Customer on the date and cost of Delivery.

§ 6 Complaints and guarantees

  1. The Seller is responsible for any nonconformity of the Goods with the contract if such nonconformity is discovered by the Customer who is a Consumer within 2 years from the date of Delivery. The Customer who is a Consumer is obligated to notify the Seller of any nonconformity of the Goods with the contract within 2 months of the date of discovery of such nonconformity.

  2. The Seller will respond to the complaint regarding the Goods submitted by the Customer within 14 (fourteen) days and will inform him/her about the further procedure.

  3. In order for a complaint regarding the Goods to be considered, the Customer should send or deliver the Goods in question. The Goods in question should be sent to the Seller's address: Ewa Bednarska, ul. Morelowa 45/1, 61-160 Czapury. The Seller will reimburse the Customer for documented shipping costs.

  4. If the complaint is resolved in favor of the Customer, the Seller will repair or replace the complained product with a full-value product. If the replacement or repair would cause significant inconvenience to the Customer, the Seller will, in accordance with the Customer's request, reduce the price or refund the full amount for the complained product within 14 (fourteen) days following the Customer's withdrawal from the contract. In the event of withdrawal from the contract, the parties will reimburse each other for what they have provided to each other.

  5. The Customer may submit a complaint to the Seller regarding the use of free services provided electronically by the Seller. Complaints may be submitted electronically and sent to the Seller's email address: ewabednarska.fashion@gmail.com . The Customer should include their contact information and a description of the problem in the complaint. The Seller will promptly, but no later than within 14 (fourteen) days, review complaints and respond to the Customer's email address provided in the complaint.

§ 7 Withdrawal from the Sales Agreement

  1. A Customer who is a Consumer may withdraw from the Sales Agreement without giving reasons.
    within 14 (fourteen) days from the date of Delivery. To meet this deadline, it is sufficient to send the declaration before its expiry.

  2. In the event of an effective withdrawal from the Sales Agreement, the agreement is deemed null and void. The Customer is obligated to return the purchased Goods immediately, no later than within 14 (fourteen) days. The Goods should be returned in their unaltered condition. Returns can be made, for example, via Poczta Polska SA by sending the Goods to the Seller's address: Ewa Bednarska, ul. Morelowa 45/1, 61-160 Czapury.

§ 8 Refund

  1. The Seller shall refund the Customers within 14 (fourteen) days in the event of:
    a) withdrawal from the Sales Agreement by the Customer who is a Consumer in accordance with §9 of the Regulations;
    b) price reduction or withdrawal from the Sales Agreement if the complaint is accepted in accordance with §8 of the Regulations.

  2. The method of refund depends on the form of the original payment to the Seller:
    a) in the case of payment "in advance" by bank transfer, the Seller shall refund the amount due to the Customer's bank account after prior arrangement with the Customer regarding the form of refund chosen by the Customer and requesting the Customer to provide the data required for the bank transfer.
    b) in the case of payment "in advance" using the Paypal electronic payment system, the Seller shall refund the amount due to the Customer's PayPal account through which the Customer made the payment.

  3. The Seller shall not be liable for any failure to issue a refund or delay in such a refund if, despite sending the Customer a request to the email address provided by them, as referred to in §10.2 above, the Customer fails to provide the Seller with the required data or if the response to the request is incomplete and prevents the effective refund. The Seller shall not be liable for any failure to issue a refund or delay in issue due to the Customer providing incorrect data required for a bank transfer or postal order. In such a case, the refund will be made immediately after receiving the above-mentioned data from the Customer.

§ 9 Final provisions and amendments to the Regulations

  1. The Regulations are effective from the date of publication on the Store's website.

  2. The content of these Regulations may be recorded by printing, saving on a medium or downloading at any time from the Online Store website.

  3. The Regulations are subject to change. Each Customer will be notified of any changes to the Regulations by the Seller posting a notice on the Online Store's home page.
    about changes to the Regulations, containing a summary of changes to the Regulations and maintaining this information on the main page of the Online Store for a period of at least 7 (seven) consecutive business days, and the Customers to whom services are provided electronically will be additionally notified by the Seller by sending information containing a summary of changes to the Regulations to the e-mail address indicated by them in the registration form.

  4. Notification of changes to the Regulations, as specified above, will occur no later than seven (7) business days prior to the introduction of the amended Regulations. If the Customer does not accept the new Regulations, they are obligated to notify the Seller within seven (7) days of being informed of the changes to the Regulations.

  5. All orders accepted by the Seller for execution before the date of change of the Regulations are executed on the basis of the regulations that were in force on the date of placing the order by the Customer.

  6. In the event of a dispute arising under the Sales Agreement, the parties will endeavor to resolve the matter amicably. Polish law will govern all disputes arising under these Terms and Conditions.

  7. The Regulations come into force on 11/05/2016.

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